Refund Policy
Effective date: August 2, 2026
Overview
This Refund Policy explains how subscription payments, cancellations, and refunds are handled for PortCV Pro.
Free Trial
New users may be eligible for a 10-day free trial of PortCV Pro. No payment method is required to start the trial, and no charges are made during the trial period. When the trial ends, your account automatically returns to the Free plan unless you choose to purchase a paid subscription.
Subscription Payments
PortCV Pro subscriptions are billed in advance on either a monthly or yearly basis. By purchasing a subscription, you authorize the applicable recurring payment until the subscription is cancelled.
Cancellation
You may manage or cancel your subscription at any time through the Paddle Customer Portal. Cancelling your subscription prevents future renewals but does not affect access to your current billing period.
Refunds
Subscription payments are generally non-refundable once a billing period has started. Refunds may be provided where required by applicable law or, in exceptional circumstances, at PortCV's sole discretion.
Contact
If you have any questions regarding billing, subscriptions, cancellations, or refund requests, please contact us at support@portcv.com.
